Privacy policy
Last Updated: March 2026
Little Hooves Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website https://littlehoovesltd.co.uk/.
Business Information
Little Hooves Ltd
The Old Farm House, Main Road, Saltfleetby, Louth, Lincolnshire, LN11 7TP, United Kingdom
Phone: 0333 880 4049
Email: info@littlehoovesltd.co.uk
We operate as a UK-based business and comply with applicable UK and EU data protection laws.
Information We Collect
When you interact with our website, we may collect the following types of information:
Personal Information
- Name
- Billing and shipping address
- Email address
- Phone number
Order Information
- Products purchased
- Payment details (processed securely via payment providers)
- Order history
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you regarding your purchases
- Provide customer support
- Improve our website and services
- Prevent fraud and enhance security
- Send updates or promotional emails (only if you opt-in)
Payments and Security
We use secure third-party payment providers to process transactions. We do not store your full payment details.
We take appropriate measures to protect your personal information, but no method of transmission over the internet is completely secure.
Sharing Your Information
We only share your data when necessary, including:
- Payment processors
- Shipping and delivery partners
- Website and analytics providers such as Shopify
We may also share hashed personal data (such as email addresses) with advertising platforms including Google to measure and improve the performance of our advertising campaigns, in accordance with Google's privacy policies.
We do not sell your personal data to third parties.
Cookies
We use cookies to improve your browsing experience, remember your preferences, and analyse website traffic.
You can control cookies through your browser settings.
Marketing Communication
If you subscribe to our emails, we may send you updates, offers, and promotions. You can unsubscribe at any time using the link in our emails.
Your Rights
If you are located in the United Kingdom or European Economic Area, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
To exercise your rights, contact us at info@littlehoovesltd.co.uk.
International Data Transfers
Your data may be processed outside the UK or EU through trusted service providers. We ensure appropriate safeguards are in place.
Data Retention
We retain your data only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Contact Us
Little Hooves Ltd
The Old Farm House, Main Road, Saltfleetby, Louth, Lincolnshire, LN11 7TP, United Kingdom
Phone: 0333 880 4049
Email: info@littlehoovesltd.co.uk